which of the following describes situational communication competence

Writing. He drew courage, strength, and inspiration from the memory of the smiling and inquisitive faces of Roman, Marina, Yelena, Augusto, Faridah, and Kumar. Here are suggested problems: Watch this video, which is a fun way to understand what is situational monitoring. In many introductory communication classes that I teach, a student usually says something like You must be really good at this stuff since you study it and have been teaching it for a while. At the same time students assume that I have a high level of communication competence, they are hard on themselves for being at the stage of conscious incompetence, where they catch themselves communicating poorly in regards to a concept we recently studied. So you may decode a touch from a supervisor differently from the touch of an acquaintance. In professional and social settings, it is generally OK to touch others on the arm or shoulder. The group with the longest chain wins. A review of many studies of deception indicates that increased eye blinking is associated with deception, probably because of heightened arousal and cognitive activity (Andersen, 1999). Scenario 2. & Ernst-Slavit, G. 4.3 Nonverbal Communication Competence. Language Domains There are four language domains: listening, speaking, reading, and writing. The use of translanguaging in educational contexts has brought a wealth of both interest and disagreement. Look the part. While Urdu was the home language mentioned in the census and in the childrens school records, in this household there is not one home language but a full range of language practices used fluidly according to the speaker, purpose, and context (Ernst-Slavit, 2018). Watch this video, which is a fun way to understand the problems with communication: Learn English Click on this link to learn about the TeamSTEPPS communication pillar: TeamSTEPPS Communication Pillar Presentation. The matrix in Figure 2.1 depicts the four language domains. Behaviors mistakenly linked to deception include longer response times, slower speech rates, decreased eye contact, increased body movements, excessive swallowing, and less smiling. Thats the English departments jobor the ELL teachers jobnot mine! Smiles are especially powerful as an immediacy behavior and a rapport-building tool. (Oakland, CA: New Harbinger Publications, 1995), 54. ELLs may come with writing styles and usages that are influenced by their home cultures. Interprofessional Communication: Communicate with patients, families, communities, and other health professionals in a responsive and responsible manner that supports a team approach to the maintenance of health and the treatment of disease. For example, you might know strategies for being an effective speaker, but public speaking anxiety that kicks in when you get in front of the audience may prevent you from fully putting that knowledge into practice. Burgoon, J. K., Charles R. Berger, and Vincent R. Waldron, Mindfulness and Interpersonal Communication, Journal of Social Issues 56, no. Although my dad and I didnt realize we were doing it, our subconscious mirroring was obviously noticeable to others. 4.4 Nonverbal Communication in Context. may have difficulty expressing all their thoughts due to a restricted vocabulary and a limited command of language structure. Here are the scores (on a scale from 1 to 4, with 4 being advanced proficiency): Rudi felt some degree of success at locating the language proficiency information, but he still wondered what to do next. Whether or not we achieve our day-to-day communication goals depends on our communication competence. Skilled decoders of nonverbal messages are said to have nonverbal sensitivity, which, very similarly to skilled encoders, leads them to have larger social networks, be more popular, and exhibit less social anxiety (Riggio, 1992). What dose a receiver do to decode a message? To improve your competence encoding nonverbal messages, increase your awareness of the messages you are sending and receiving and the contexts in which your communication is taking place. The increasingly homogeneous mass culture of the postwar years b. What information do you still need to obtain? What anxieties do you have regarding communication and/or public speaking? Such deviations may lead people to misinterpret sexual or romantic interest or feel uncomfortable. In C. Williams, G. Lewis, and C. Baker (Eds. Communication competence is a situational ability to set realistic and appropriate goals and to maximize their achievement by using knowledge of self, other, context, and communication theory to generate adaptive communication performances. Some nonverbal scholars and many nonverbal skill trainers have tried to catalog nonverbal communication like we do verbal communication to create dictionary-like guides that people can use to interpret nonverbal signals. When did the field of intercultural communication begin in the United States? (1982). . But many of us avoid confronting what is causing conflict in our relationships even though we know its better to talk about our problems than to let them build up. Given that deception is so widespread and common, it is estimated that we actually only detect about half the lies that we are told, meaning we all operate on false information without even being aware of it. Understanding Culture and Language in Education. For example, if you are waiting in line to get your drivers license renewed and the agents in front of you are moving slower than youd like and the man in front of you doesnt have his materials organized and is asking unnecessary questions, you might start to exhibit nonverbal clusters that signal frustration. Vocalics. My favorite way to increase my knowledge about nonverbal communication is to engage in people watching. Rudi Heinz has learned that his sixth-grade ELL student, Faridah, scored at a Level 2 on the states English language proficiency (ELP) exam. Research has also found that students who are more nonverbally expressive are liked more by their teachers and are more likely to have their requests met by their teachers (Mottet et al., 2004). ), The language policy: Taking stock, pp. The term translanguaging was initially used by Williams (1996) to refer to a pedagogical practice where Welsh students would receive information in one language (e.g., reading) and then use it another language (e.g., writing). People who sit at the head or center of a table are often chosen to be leaders by others because of their nonverbal accessibilitya decision which may have more to do with where the person chose to sit than the persons perceived or actual leadership abilities. Listeners are expected to make more eye contact with the speaker than the speaker makes with them, so its important to listen with your eyes by maintaining eye contact, which signals attentiveness. In order to develop communication competence, you must become a more mindful communicator and a higher self-monitor. Keep this in mind the next time you take your seat at a meeting. View the first section(called "Late Reception") of the following AHRQ video,Poor Teamwork in the Medical Office and identify communication problems. The consequences of denying students first language can be far reaching because language, culture, and identity are inextricably linked. Scenario 3. (2016). Avoid hurtful touches and apologize if they occur, even if accidentally. According to Garcia (2011), rather than looking at two separate languages, translanguaging avows that bilinguals have one linguistic repertoire from which they select diverse features strategically to communicate effectively (Garcia, 2011). Chronemics. Following the suggestions to become a better encoder of nonverbal communication will lead to better decoding competence through increased awareness. Intercultural competence is contextual. Cooley, R. E., and Deborah A. Roach, A Conceptual Framework, in Competence in Communication: A Multidisciplinary Approach, ed. Practice and get feedback from a trusted source. Second, commit to using the knowledge you gain in this class to improve your communication and the communication of those around you. Genesee, F. (2012). Choose effective communication tools and techniques, including information systems and communication technologies, to facilitate discussions and interactions that enhance team function. This predisposition can lead us to focus on nonverbal cues while overlooking verbal signals of deception. Avoid interrupting touches such as hugging someone while they are talking to someone else. When someone is avoiding eye contact, dont immediately assume they are not listening or are hiding something, especially if you are conveying complex or surprising information. So, to get started on your road to competence, I am proposing that you do two things. Which of the following is the goal of Alexia's communication with Mrs. Philips? It allows for instant feedback, clarity, and understanding. In terms of seated posture, leaning back is usually decoded as a sign of informality and indifference, straddling a chair as a sign of dominance (but also some insecurity because the person is protecting the vulnerable front part of his or her body), and leaning forward as a signal of interest and attentiveness. In Translanguaging: Language, bilingualism and education (pp. The notion of code-switching assumes the alternation of separate languages in the context of a single conversation (e.g., Maria forgot su bolsa, where the child uses Spanish to mean her bag). Adapted from Bilingual books: Promoting literacy and biliteracy in the second-language and mainstream classroom by G. Ernst-Slavit and M. Mulhern. The first day I had to stay with my little sister because my cousin got sick and my mom took him to the doctor. These four domains can be classified as receptive or productive skills and as oral or written. A date? They later told us that they were amazed at how we stood, threw our bags, and shifted position between rounds in unison. These forms include expressing meaning through drawing, symbols, and/or text. However, when I do mess up, I almost always make a mental note and reflect on it. Which active listening technique involves empathy? Question 6. In general, a persons vocal signature is a result of the physiology of his or her neck, head, and mouth. The following example by Ernst-Slavit (2018) showcases how demarcations of languages are difficult to make when several languages are used fluidly in one household: Describe situational monitoring techniques. texts still containing a considerable number of unconventional features. Pike, K.L. Communicative competence involves more than linguistic or grammatical competence. Communication apprehension (CA) refers to fear or anxiety experienced by a person due to real or imagined communication with another person or persons. I would have taken my cousin faster. The one with the picture describes the picture and the other draws it. They took the bus. When breaches of personal space occur, it is a social norm to make nonverbal adjustments such as lowering our level of immediacy, changing our body orientations, and using objects to separate ourselves from others. Take deep breaths. Communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts. The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. If you start these things now you will be primed to take on more communication challenges that will be presented throughout this book. For a study on translanguaging in a third grade classroom, read Translanguaging and Protected Spaces in a Dual Language Classroom: Tensions Across Restrictionist Policies and Unrestricted Practice by Kristen Pratt & Gisela Ernst-Slavit (in press). There are numerous components of ICC. Which of the following is NOT true of communication in the health care? Finally, being proficient in a language requires skill in using appropriately the four language domainslistening, speaking, reading, and writingfor a variety of purposes, in a variety of situations, with a variety of audiences. surface features and rhetorical patterns of the native language (such as replication of ways of structuring text from native culture and language). The very nature of productive language implies an audience, although not always an immediate audience, as in the case of writing a book or an e-mail. d. is situational. Typical Stages in the Acquisition of Negation, Linguistic Features Acquired in the Early Stages, -ing verb ending Sandi is playing ball., active sentences Ronaldo built a big tower with blocks., Linguistic Features Acquired in the Later Stages, -/s/ third person singular Sasha plays with Leia., passive voice A big tower with blocks was built by Lorca..