Questions and discussion about solar, batteries, and other renewable energy technology. This device complies with part 15 of the FCC Rules. Technician check pins 3 and 4 for 1.5 - 1.7 VDC, 2. Sorry we couldn't be helpful. According to the website my data logger is offline. 2. Select Network, fill in the IP address assigned by the router/network administrator, Let us know how can we improve this article! Once the logger is scanned it will be added to the system. If the WIFI stick shows the inverter but you don't have data on the monitoring portal follow these steps: If it is not pingable verify the router password again. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Connect to WIFI stick and verify firmware. I have tried different settings with the data logger setup without having any luck. first report in, so please wait until the system begins to show data on. My data logger turned out to be faulty. Unscrew the protective cap over the green COM port on the bottom of the inverter's wire box. Go to the web browser and go to 10.10.100.254 and password is admin:admin. This should serve as a reminder to manually save your drafts if you wish to keep them. Category: Monitoring and Communication You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help. With permission, you can test the firewall by removing the firewall for 5 minutes to see if the communication with the remote server changes to pingable. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Verify the address is set to "1". The next screen should say "Configuration Complete" and you may tap "OK (3/3)" to finish up the commissioning, The system needs betweenten and fifteen minutesto sendit'sfirst report in, so please wait until the system begins to show data onSolisCloudbefore leaving the site, Did you find it helpful? Have contacted the company who sold me it. Note* You can use your phone, tablet or laptop. Continue with Recommended Cookies, Home solis solis S3-WIFI WiFi Stick Datalogger Installation Guide, WiFi Stick Datalogger QuickInstallation ManualVersion: 3.1. Internal DC Short: In the inverter head, or the wirebox? It's probably just the datalogger that's lost connection. No, Modified on: Tue, Oct 4, 2022 at 2:54 PM. (DLB-W(Wifi),Lan Data Logger, Wifi Data Logger,S3-WIFI-ST,Celluar Data Logger,1500V PLC CCO, Solis-ATR-6K), For the duration of this period Ginlong guarantees the proper functions of the Products. Solis Inverter Data Logger Issue. An example of data being processed may be a unique identifier stored in a cookie. Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide; Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide; Solis DLS-W WiFi Data Logger Installation Guide; Solis Cellular Data Logger Installation Guide; Solis DLS-C Cellular Data Logger - Carrier Compatibility; Replacing a Solis Data Logger; WiFi password changed AC Voltage Offset Procedure and Firmware Requirements, Service - Modbus Issues - Troubleshooting, LCD Protective Sticker Replacement Procedure. Monitoring Accessory Configured But Still Won't Link? 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! If you hate cookies, or are just on a diet, you can disable them altogether too. If you have aSolisCloudaccount already, then please follow the steps below to create a plant and commission a SolisWiFidata logger to the system. If you are verifying the connection on m.ginlong.com or pv.ginlong.com please allow 5-10 minutes for the updates to appear. ), Get the latest developments in Ginlong Solis, Copyright@2019 Ginlong Technologies All Rights Reserved, Solis_datasheet_S3-GPRS,WiFi-ST_IND_V2.0_2022_08.pdf. Help us improve this article with your feedback. You will have full control of your system whenever and wherever you are. Did you find it helpful? ContactPlease contact us if you have any technical problems in terms of the product. The content of the text message is . 4: Once the computer IP is set with the above details open a web browser and navigate to 10.10.100.254 to login to LAN stick, Solis DLS-G GPRS Datalogger setup and troubleshooting, Adding a new inverter to an existing EPM set-up, EPM 5G Plus- Abnormal Offline on Soliscloud. Please provide the following information as well: Ginlong Technologies Co., Ltd.No. You can rerun the wizard and see if that works. Yes Step 2: If it is a new data logger, please configure it first, then click the Willi configure. RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting, Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G, Advanced Hybrid DSP Issues - Replacing the DSP Board, Export Power Set and FailSafe Configuration, MET_Comm-FAIL and RS485 Fail Troubleshooting, Modbus Communications for RHI-1P(5-10)K-HVES-5G-US, Solis String-Level RSD Troubleshooting Procedures, Solis-(75-100)K-5G Tigo MLRSD Transmitter Disabling, Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling, Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide, Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide, Solis DLS-W WiFi Data Logger Installation Guide, Solis Cellular Data Logger Installation Guide, Solis DLS-C Cellular Data Logger - Carrier Compatibility, WiFi Stick Not Working With WiFi Extender Network. Connect wifi to the Wi-Fi stick to the interface on the inverter 2. Simple connectivity has your Solis solar system online in just a few steps delivering ongoing comprehensive data analysis and fault finding anytime, anywhere. No, Modified on: Fri, Jun 10, 2022 at 11:55 AM. Establecer el estndar de red personalizado Definido por usuario, Valores de la configuracin USER DEF para red 240v y 480v, Procedimiento de actualizacin remota de firmware, Reduccin de la potencia de salida del inversor Solis monofsico, Instalacin de cable RS-485 con conector circular, Configuracin de la direccin en inversor trifsico, Restablecer WiFi-Stick a la configuracin de fbrica, Registro de usuario final al sistema de monitoreo. You can learn more about what kind of cookies we use, why, and how from our Privacy policy. Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide; Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide; Solis DLS-W WiFi Data Logger Installation Guide; Solis Cellular Data Logger Installation Guide; Solis DLS-C Cellular Data Logger - Carrier Compatibility; Replacing a Solis Data Logger; WiFi password changed RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting, Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G, Advanced Hybrid DSP Issues - Replacing the DSP Board, Export Power Set and FailSafe Configuration, MET_Comm-FAIL and RS485 Fail Troubleshooting, Modbus Communications for RHI-1P(5-10)K-HVES-5G-US, Solis String-Level RSD Troubleshooting Procedures, Solis-(75-100)K-5G Tigo MLRSD Transmitter Disabling, Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling, Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide, Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide, Solis DLS-W WiFi Data Logger Installation Guide, Solis Cellular Data Logger Installation Guide, Solis DLS-C Cellular Data Logger - Carrier Compatibility, WiFi Stick Not Working With WiFi Extender Network. Trying to connect to 5GHZ signal (Solis DLS-W only supports 2.4 ghz signals) 2. Step 3: Manually fill in the datalogger SN or Scan the SN on the datalogger. I have done a bit of Googling and the only negative thing I have read about the data logger is that it can lose it's wifi connection easily. Step1: Select Owner or Installer for email address registration. Then click Done. Tap the Plant icon in the bottom left corner of the screen, Tap the plus sign in the top right corner and then tap "Add Plant", Fill in all of the required fields on the "Create Plant" page and then tap "Done" in the top right corner, Tap "Create Plant" to finish making a system inSolisCloud- tap "View Plant" once it gives you a big check mark, When the plant page opens, you will receive a message saying "No datalogger was added, please add a datalogger" tap "Add" if theWiFidata logger is plugged into the bottom of the inverter, A scanner will automatically come up. Router signal strength is low 4. In general you want to ensure the router is not blocking the IP address from the WIFI stick. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. Select Network, fill in the IP address assigned by the router/network administrator LAN Stick - DLS-L 1: Connect LAN stick to operational inverter to provide power to LAN stick. Press the button for 5 seconds to reset, 2 red lights are on and off at the same time, https://www.youtube.com/watch?v=nUjcDcY8-Ws, Solis DLS-G GPRS Datalogger setup and troubleshooting, Solis RHI HMI Update German Documentation. my Solis app has stopped giving info since about 1 am with message "Current plant offline, Please check network connection of plant device", is it just the wifi (or has the whole system gone down) and will re-booting the system put it right. S-Energy 320W modules, Terminal Torque Specs by Inverter Model Series, Advisory Bulletin July 2019 - New DC Switch Color of Red on Single Phase, Application Notes: Rapid Shutdown AC Wiring with Multiple Inverters, Rule 21 Phase 1 July 26th Changes 1P and 3P, Solis RSD Letter For Jurisdiction Acceptance, Spring Terminals Installation and Removal, RHI-1P(5-10)K-5G with BYD HV Commissioning Guide, Solis RHI-1P(5-10)K-HVES-5G Installation Guide, 5 of 20 - Installing the External Meter and CTs, 7 of 20 - Inverter Menu Overview and Selecting the Grid Standard, 8 of 20 - Installing & Commissioning the BYD B-Box HV Battery, 9 of 20 - Installing LG Chem RESU10H Battery (Mounting), 10 of 20 - Installing LG Chem - Wiring and Commissioning, 11 of 20 - Energy Storage Operating Modes - Self Use, 12 of 20 - Energy Storage Operating Modes - Feed-In-Priority, 13 of 20 - Installing the Solis Autotransformer, 14 of 20 - Installing the Backup Loads Subpanel and Selecting Critical BreakersLoad, 15 of 20 - Energy Storage Operating Modes - Backup and Off-Grid Modes, 17 of 20 - Module-Level Rapid Shutdown (MLRSD), 18 of 20 - SolisCloud Monitoring Platform, Installation Overview & Single-Line Diagrams, Solis Inverter Alarm Codes (Complete List), NO-Grid Fault - The inverter does not recognize the AC grid, Firmware Updating Guides & Firmware Files, Solis Inverter Current Firmware Versions [Master List], RHI-1P(5-10)K-HVES-5G inverters DSP firmware updating process, RHI-1P(5-10)K-HVES-5G inverters HMI firmware updating procedure, Solis-1P(3.6-10)K-4G inverters DSP firmware updating process, Solis-1P(3.6-10)K-4G inverters HMI firmware updating process, Solis-(25-40)K-4G inverter DSP firmware updating procedure, Solis-(25-40)K-4G inverter HMI firmware updating procedure, Solis-(50-66)K-4G inverters DSP firmware updating procedure, Solis-(50-66)K-4G inverters HMI firmware updating procedure, Solis-(75-100)K-5G-US inverter DSP Firmware Updating Procedure, Solis-(75-100)K-5G inverter HMI Firmware Updating Procedure, Solis-125K-EHV-5G inverter DSP firmware updating procedure, Solis-125K-EHV-5G inverter HMI firmware updating procedure, Solis-(185-255)K-EHV-5G inverter DSP firmware updating procedure, Solis-(185-255)K-EHV-5G inverter HMI firmware updating procedure, Setting a custom (user-defined) grid standard, US Grid Standards (values) // confidential //.