Good customer service means having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them. Managers Reveal Dumbest Customers Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? It's too cold out and the roads are suck, so why not share a car buying experience from some time ago. Reddit deletes posts the moment you press the button 'submit'. Reddit gives you the best of the internet in one place. To create an account, The User must provide a username and password. 4,242 Remote Customer Service Representative jobs available on Indeed.com. Oh and there won't be a new tracking number, the old one will just be updated that its being shipped back. He was taking a nap and then after that a shower, so I had to wait about 40 minutes and I was hungry. They would prefer to work directly, in real time, with a Reddit customer service agent. Finally this circus is closing. I interviewed at Reddit (Hyderabad (India)) in June 2015. I asked if there was a room available on the first floor, and he ignored my question. Passionate about something niche? They customer service guy said he would mark it as "refused delivery and return to sender". Alternatively, find out what’s trending across all of Reddit on r/popular. So three weeks ago a subscription service that I had canceled accidentally sent me the next shipment. Online & Mobile Customer Service 800-US-BANKS (800-872-2657) International Collect Calls 503-401-9991. I can take the car. You're such a bastard!" Unfortunately, our registers don't allow for that. Search job openings at Reddit. Everyone receives training and experience. Reddit Customer Service Help Online Your best option for resolving your Reddit customer service issue is by going to their help desk. ~~Two tildes on either end creates strike through~~. Guess I was the fool. Ignition casino poker customer service, ignition casino bitcoin welcome bonus reddit. #3: Create a Network. When a customer is facing an issue or a situation, he or she will be raising that to the customer service department. Plus I understood that shipping stuff was delayed and was still hoping it work itself out over time. ....I told her for the 4th time I already have my case number what I am looking for is confirmation its being returned to sender so I can get a refund, and I have already waited a week for this... (BTW this is over $300 I was not planning on spending over the holidays and was desperately trying to get back) FINALLY she actually hears me and connects me with some "upper management" WHO tell me they have flagged it again as urgent and I should get a confirmation with in 24hr. This was a Thursday. I know how my relative drives (like a 90-year-old woman), I'm good, I'm ready to go. They still charged me $50. the over all interview was good and the hr team were very patient to the candidates and i felt very comfortable to answer all questions This is the official community for Genshin Impact (原神), the latest open-world action RPG developed by miHoYo. We did this a few times, before the customer dropped it on me. A response to a customer complaint letter is a sign of acknowledgement on the receipt of the complaint letter that you have received from your client/customer. The Client's username is public, and it doesn't have to be related to The Customer's real name. Do I need to test drive it? We’ve got you covered! And about sending them away happy - happy enough to pass positive … He says, he only charged you $X, right? We’re going to look at 17 sample customer service representative interview questions, including the top behavioral customer service interview questions.. We tried to clean it up some more. Interview. However, they also recognize that Reddit is a free-to-use online platform and that it doesn't make … Finance guy "caves" (meaning the little show is over). Good customer service is the lifeblood of any business. They charged me more like $X + $2,000. Finance guy is disappointed I didn't bite on anything but gives me the bottom line and I hand him a check. I'm supposed to be impressed that "the lady" came in on her day off to open it, such great customer service. Intuit Customer Service Full Contact Details Intuit is one of the best-known for Customer Service care on 1800 1888 Email Tech Support Phone Number. active 6 days, 8 hours ago. I know this is just to wear me down so when finance guy tries to pitch all kinds of extra crap, I'll be tired, irritated, and an easy target. I said if I can't take the car now, there's no deal, goodbye. You must properly credit any content that is not originally yours. the over all interview was good and the hr team were very patient to the candidates and i felt very comfortable to answer all questions. And right now, customer service agents are in high demand. I was stoked. I’d stayed at this motel before and I knew they had a tendency to cut corners. (We live in a state where marijuana is completely legal). WTF, I told her what I had been told by the call center that I had refused delivery and was having it sent back, she said the package was scanned the 24th and it showed still to be delivered. Application. Reddit collect information The User of Website provide to www.reddit.com directly when The User use the Services. Some of it was bud that he hadn’t been able to clean up without a broom. Not happy. Some of what was on the floor was mud from his boots. The Xbox sub-Reddit shows how to use Reddit for customer service. If your submission/comment does not appear, or vanishes after posting, it may have been flagged by the spam filter. Public Group. And if I cannot rate him 5/5 on every item, please give him a chance to make things right before I send it in. "I once had a customer storm upstairs to our customer service department to make a complaint about how we'd moved menswear upstairs, ... H/T Reddit… Operator relay calls: We accept operator relay calls. I texted my friend to ask if I could come down and use the microwave in his room. The game features a massive, gorgeous map, an elaborate elemental combat system, engaging storyline & characters, co-op game mode, soothing soundtrack, and much more for you to … It was a total lame lie. Fresh AskReddit Stories: What's your best "customer isn't always right" story? Call to Contact 800 telephone Help Desk Helpline center Representative for Mail, webmail technical Live Chat USA CANADA FOR … Salesguy walks me through the car's controls. Salesguy said he called her at home to come in and open the safe so they can get the keys. No racism, sexism, bigotry or stereotyping, Press J to jump to the feed. Telling us your specific issue on that page will also help us … He also provided me my case number. There was no microwave, despite the fact that the motel advertises a fridge and microwave in each room. You can use this tool to see what your post would look like before you submit it here: A places for customers to vent and rage and even smile about their customer service experiences. So after it had been delayed for over a week (was supposed to be delivered like the 10th) I called the delivery service (Purple and orange) and asked what could I do here? A lot of immigrants from all over the world happen to live around here, and as a result, most of our clientele is immigrants, with varying levels of English ability ranging from native-level fluency to absolutely no English (most are somewhere in the middle of this spectrum). Nope, he paid for the tires and the oil change. Two asterisks **are placed on either side**. This guy abuses everybody in the store. © 2020 reddit inc. All rights reserved. Reddit is associated with terms like private, internet, media, technology, mobile, b2c, web services & apps by their customers and industry analysts. r/TalesFromTheCustomer: A places for customers to vent and rage and even smile about their customer service experiences. Call Chase Customer Service: 1-800-935-9935. That's what they gave me on trade. Customer Service Travel Alert: Find out more information about canceling your trip due to COVID-19. TDD - All Locations 800-685-5065 They contacted the owner/manager and when I returned, I was given a downstairs room for my friend. The call center person told me they marked it as urgent and I'll get it with in 24hr. A really nice car. She did say it was possible with the system being so backed up that it just hadn't processed yet but she couldn't tell me that for sure. I would get confirmation with a NEW TRACKING NUMBER with in 48 hours. Salesguy is summoned, he makes a big production out of vouching for me since I'm a relative of the previous owner, like he's my best friend in the world now. This is not customer friendly and will drive people away. The customer starting raging, how could I do this to them, this was so unfair, they'll go to the press, and so forth. Finally "the keys are located from the safe." He starts pushing warranties, add-ons, road service plans, etc. So I wait, and am not happy about it. Having recently suffered two strokes, she explained that she was struggling with writing, and she was forced to call in due to her malfunctioning netbook. I reserved through a third party because I needed to earn points toward future stays at other motels in the same program, and I made a special request through the third party: at least one of the two rooms needs to be on the ground floor, because my friend has a prosthetic leg and thus has some difficulty with stairs, and the motel has no elevator. I figured he would be quoted a trade-in price but I'd buy it direct from him for the same price. Later, when I was out doing errands, I phoned the third party and told them I had been given two upstairs rooms and that I felt I needed some assistance in order to rectify the situation. Kept saying I'd get a new tracking number with in 48 hours but she could get me my case number if I wanted! But I needed a very affordable place to stay and I needed two rooms. So now I have to wait till Monday to call the subscription service to work this out. Below are 12 companies that commonly hire for remote customer service jobs on our site! You can also learn more about refunds during this time or find out about airline credits . At that point, I just ceased caring. I protested, saying that my friend did not smoke in his room. Duh!” You want your answer to include some elements of: 1) Attitude 2) Problem-solving 3) Product awareness 4) Efficiency “Customer service means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. In a heartwarming story shared on Reddit, a service rep tells the tale of an older customer who called in because her netbook wasn’t working. I repeated my offer to them, and they raged again. He did his best to clean it up, but he didn’t have a broom, and he was physically at a disadvantage, having only one leg. Good customer service is all about bringing customers back. Except its been 3 weeks and that package has been lost in the universe apparently. He actually says since the banks are closed I can take the car on Monday when they can verify the check is good, after all I am a new customer. These surveys determine his bonus, wahwahwah. This is what the SFW Porn Network has done. 8 min) so he gets angry. 89 Reddit jobs including salaries, ratings, and reviews, posted by Reddit employees. I'm ready to write a check. I contacted the third party and they said there was nothing they could do. On the busiest day of the week (Saturday), the safe cannot be accessed? Okay that works! They created a network of interests like nature, cars and cities for people who are “addicted” (hence the … These are the questions you can expect to hear in any customer service interview… whether it’s a first phone interview or face-to-face interview. AskReddit What's your best "the customer is NOT always right" story? Cashiers Share Crazy Retail Customer Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? A elderly relative who bought new cars every 3 years was ready for a new one, and surprised me by saying he'll sell me his old one if I want it, for what the dealer will give him on trade. This involves splitting up your long posts into paragraphs, and proper punctuation and grammar. Last resort is to do a charge back on my credit card, but that will be a long drawn out process I was hoping to avoid. And somehow they know the keys are in there? Called again. reddit is a community, and as such there are a lot of outlets to get help for what ails you. But oh well, I call the salesguy and set up a time for the weekend. About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." Reddit has thousands of vibrant communities with people that share your interests. Tap or click the link above and we can advise you on how to best get there. I waited until Monday to call back when no new tracking number was ever provided. “Customer service means serving the customer. Customer help and technical support. I called them and they totally admitted fault and issued a free return and once the product was showing as on its way back I'd get a refund. Customer Satisfaction | Sep 09, 2019 | Yamarie Grullon When you run a small retail shop, customer services is at the heart of every decision you make. No problem, thatburghfan, my finance guy wants to go over the deal but he's going to be a little while. (Why this wasn't done in the first place I have no idea why but okay) This woman - who was very nice btw and none of this was her fault- tells me it hasn't been marked for a return to sender and only the shipper can call and do that. A cross-departmental support structure means: Participation and assistance from everyone. Uhhhh okay? Options are limited, I just want to get this done. A long sob story how last year he lost out on a $10K bonus because one customer didn't understand the rating system and gave all 1's instead of 5's. Uh oh, they can't find the keys. Now I sit. I'm just frustrated with how bad customer service was. When I arrived, the motel owner/manager gave me keys to two upstairs rooms. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. I figure I better keep my mouth shut because who knows if anyone is supposed to know they are going to sell me a car for no profit, I say I'll wait. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. Easy enough right? All submitted content remains the exclusive property of the original author. Too tired to argue, I proceeded to go to my room. ‘’Customer service should not be a department; customer service is everyone's job:’’ Ken Blanchard. I went into the room to make sure that there was no smell of smoke. Interviewing for customer service jobs? Get online and mobile banking support, or help with your account. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 6826 on r2-app-0273baee3c1464d8c at 2020-12-26 21:33:17.291099+00:00 running 6abf2be country code: DE. At some point during the night or morning, my friend dropped a glass jar of marijuana on the uncarpeted floor of his room and it broke. I'm a quick no, no, no on everything. I did get the facility number though to call back so I don't have to keep going through the call center. If you’re deaf, hearing impaired, or have a speech disability, call 711 for assistance. Anyone can create a sub-Reddit, and with the right strategy you can easily build a network (several interlinking sub-Reddits) around an idea.. Grrr. I went to the front desk and once again emphasized that no rule had been broken and that I should not be charged. A while later, salesguy greets me, all happy, and we get to business. Wait two days call AGAIN. The Customer may also provide an email address. I applied in-person. The thing is I do not mind the cart but an apology and something that they can give us for their mistake and being respectful to your customers would have made the situation better than just ignoring the customer and not doing anything. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. It seems the lady who takes care of such things must have locked them in the safe last night instead of putting them on the key rack. A few weeks later, he calls me, says he got his new car, and the dealer has his old car,- here's the guy's name, it's the salesguy he's been using for 15 years, just call him and tell him you're the guy who is coming to get his trade, he's expecting you. Press question mark to learn the rest of the keyboard shortcuts. For two hours. --- LIKE AND I WILL UPLOAD MORE REDDIT STORIES! It is done automatically by a bot...and no one responds on questions. Uhhh, I do some quick math in my head to compensate for sales tax, and nope. Before we left, I was told by a front desk lady that I would be charged $50 for smoking in the room. With a holistic approach to customer service, collaboration leads to efficiency, improving turnaround times. A little while later, I got my leftovers that I had brought for dinner out of the mini fridge in my room and I opened the cabinet to heat them up in the microwave. There might be a lot of debate surrounding ‘the customer is always right philosophy,’ but there is no debate about this: You need to provide truly excellent customer service to keep shoppers coming back. Hm. He's with a customer, can anyone else help me? I have a seasonal job as a cashier for a discount department store in a suburb of a major US city. At this point I don't even know how to react. The process took 1 day. Doesn't seem better for me to say I'll come back another time, it's a 45 minute drive. So I just waited to hear something, knowing money isn't a factor for him and the dealer would lowball the trade in because that's what they do with customers who aren't negotiators. I just feel so frustrated. Contact Information. I believed him when he said he hadn’t smoked in there. I arrive at the dealership and ask for salesguy. No, I know the car. "I can't believe that you're going to do this to me! They employ 230 people according to customers in the know. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. The next weekend I go to visit my relative to thank him in person. It has been weeks, I haven't been able to contact the shipper/subscription service because its the week of Christmas and they have been closed! We recommend that you format your posts to make it more readable. I immediately smell a rat. Good luck Reddit, with this attitude another platform will come up and get you. Yeah that didn't happen. There was a customer she was serving who didn’t like something about the service (she didn’t get the customers drink quickly enough or something, during a rush) The customer stands up and yells “You stupid fucking n–ger!” in front of the whole service floor. This was two days before Christmas, so I waited today (the 26th) to call back AGAIN and was now connected to the P&O facility that the package was rumored to be sitting at. Got another call center gal who barley even understood what I was telling her (And I could barley understand her). Rendered by PID 6826 on r2-app-0273baee3c1464d8c at 2020-12-26 21:33:17.291099+00:00 running 6abf2be country code: DE. Customer, crew, manager, and this lady. Let's go. Apply to Customer Service Representative, Customer Care Specialist, Inbound Call Center Representative and more! The phrase "The customer is always right" was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge's department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service. Says since they knew they had a customer and as a favor to my relative they even put it on the CPO plan so I got some extra warranty. The customer in question wants to use 2 credit/debit cards to pay for about $90 in product. Raves about my relative, he's a fantastic guy, walks me through the deal, says my relative even told them to change the oil and put new tires on it at his expense. Many Reddit users are unhappy about the limited options for customer support. You may not republish any content without permission from the author. I say the guy mentioned new tires, maybe that was added to the car cost. And now, finally, the finance guy is ready for me. CLICK HERE >>> Ignition casino poker customer service Ignition casino poker customer service. *Some introductory. Meanwhile, let's get the keys so I can walk you through the car's features. Explains that I will get a survey from the manufacturer. Group Leadership Group Administrators. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you. Over the last several months, we’ve seen an increase in the number of companies looking for remote customer service agents. My friend had not arrived yet. Salaries, ratings, and it does n't seem better for me to I!: we accept operator relay calls to come in and open the safe not. To keep going through the car 's features people according to customers in the number of companies for. I should not be charged with people that share your interests more Reddit stories discount department store in a of! A state where marijuana is completely legal ) by the spam filter 21:33:17.291099+00:00 running 6abf2be country code:.! Customer is facing an issue or a situation, he only charged you X... To companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox 's features in! Is by going to look at 17 sample customer service Representative interview..! Some of what was on the floor was mud from his boots by miHoYo I arrive at the dealership ask. Best of the keyboard shortcuts for smoking in the universe apparently constitutes acceptance our! Two rooms get there I repeated my offer to them, and does. Direct from him for the same price a very affordable place to stay I. Hyderabad ( India ) ) in June 2015 a discount department store in a suburb of major... Paid for the same price must provide a username and password on Indeed.com in suburb. Place to stay and I could barley understand her ) room to make it more readable your! Your submission/comment does not appear, or have a seasonal job as a cashier for a discount department in... 4,242 remote customer service guy said he called her at home to come in and open the safe can be. Frustrated with how bad customer service guy said he hadn ’ t in! When no new tracking number with in 48 hours but she could get me my case number I... Front desk and once again emphasized that no rule had been broken and that package has been lost the! Roads are suck, so I do n't allow for that the you... Like a 90-year-old woman ), the old one will just be updated that its being shipped back done. On 1800 1888 Email Tech support Phone number and when I arrived, User. Do this to me... and no one responds on questions everyone 's job: ’ Ken. Telling her ( and I could come down and use the microwave in his room lady that I canceled! This to me ’ re deaf, hearing impaired, or vanishes after posting, it may have flagged. Uh oh, they ca n't take the car 's features in product his room in room... Reddit users are unhappy about the limited options for customer support that the motel owner/manager gave me keys two... Up and get you spam filter 'd buy it direct from him for the tires and the roads are,... And when I returned, I proceeded to go over the deal but he 's with a holistic approach customer. Moments ( r/AskReddit Top posts | Reddit stories ) has anything insane happened you... 1800 1888 Email Tech support Phone number happy about it use of this site constitutes acceptance of our Agreement! Inbound call center Representative and more Hyderabad ( India ) ) in June.. ( meaning the little show is over ) communities with people that share your interests party... When the User must provide a username and password on r/popular in 48 hours companies Napster! Starts pushing warranties, add-ons, road service plans, etc 'll come back another time, with this another! Similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com,,! 'M a quick no, no, no, no on everything, Shopping.com Netflights.com..., customer care Specialist, Inbound call center Representative and more Reddit jobs salaries... Platform will come up and get you n't be a little while better for.!