SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. They may therefore have additional space in front of the seat, but not always additional room to stretch your legs out. Terms and conditions apply. Where could you be heading to in the next few weeks? Managing your reservations All you need to know about double-bookings Can I reject a reservation? Some facilities, unless otherwise stated as included, may have extra local charges. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Take a look at our latest offers and start saving on your next luxury holiday today. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. It is not normal practice in Italy to have tea and coffee making facilities in the room. Eight day tour with an insight into one of Italys most stunning regions. Please check with the airline if in doubt. We can only accept card payments from passengers travelling on the booking. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please ask for details at the time of booking. We cannot guarantee that channels will be available in English. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Read our Modification guide to understand more. Offers valid on 2023 travel dates. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. Please contact the agency who carried out your reservation for all change or cancellation requests. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. We know that each of our clients has different requirements of their holiday, so we offer a fully flexible approach to building and pricing each holiday, using separate components of accommodation, flights, transfers and optional extras (such as excursions). We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. Minimum car hire is 1 day and cars must be booked at least 24 hours in advance. Due to airline policy most flights will be non-smoking and some may not serve alcohol. Well help you navigate the top sights and attractions of this wonderful island. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. Force Majeure incidents may occur during your holiday, either in the resort or country you are in, or elsewhere but affecting your onward or homeward journey. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. New flights to San Francisco and Washington. Our ATOL number is 0285 and our ABTA number is V4068. Take a look at our latest offers and start saving on your next luxury holiday today. The cabin crew have the final say and we kindly ask that their decisions are respected. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. The advice can change so check regularly for updates. Eight day tour with an insight into one of Italys most stunning regions. Terms and conditions apply. Normal booking terms & conditions apply. Registered in England and Wales. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. An increasing number of countries require Machine Readable Passports. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. It is your responsibility to familiarise yourself with, and respect local laws and customs. In the unlikely event, however, that your preferred class of travel is not available when the reservation system opens up you will be entitled to the options specified in the paragraph If We Change or Cancel Your Holiday. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. View Your Booking. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. For example, all the facilities in a resort might not be fully functional in early or late season. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Explore one of the worlds most glorious cities before heading to Italys largest lake. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Just a few things to bear in mind before you book an emergency exit row seat: - physical or mental impairment or disability. Please see ourTravel with Confidence page for full details. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist Ask for Quote Request a Brochure Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Where could you be heading to in the next few weeks? Subscribe now. These terms are often used for country houses, farms or historical preserved buildings which are often family run. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. Passenger information is required in advance by a number of countries and airlines. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. We cannot guarantee you will be seated together. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Offer is subject to change and can be withdrawn at any time. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Your Confirmation Invoice will confirm the number of nights reserved for you. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. There may be a charge to use the facilities unless we state in the description that beach charges are included. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Useful information can be found at. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. Explore one of the worlds most glorious cities before heading to Italys largest lake. If you do not have an account, refer to the view or cancel your reservation section. Certain electric items cannot be used in hotel rooms, such as water heating elements, kettles, irons, etc except those provided by the hotel. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Your APIS and ECD data will be handled as described in our Data Protection Policy. Combine two of Italy's stunning lakes all in one trip. We've been helping our customers to discover the very best of Italy for 90 years. 01293 - Calls are charged at your provider's local or national rate. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Offer is subject to change and can be withdrawn at any time. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. The period in the season and times of day when these operate are at the discretion of the management. Private transfer means sole use of the vehicle, which may be a car or mini-bus. Step back in time and enjoy spectacular scenery on board a luxurious train. Please provide a valid booking reference name without any punctuation or spaces. You will need your licence and passport for identification purposes when taking possession of the car. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Our offers include room upgrades and board upgrades. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Please see Citalia Terms and Conditions for the supply of third party Product and Services. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. Please also refer to the CitaliaPrivacy Policy. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. This sometimes means the water drains through the hole in the bathroom floor rather than through the drain in the shower cubicle. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Laws and customs of the countries you visit can be very different to those in the UK. Compensation is not payable for such changes. Allow us to help you filter through our best holidays based on your desires and needs. *Based on group B, 7 day car hire. No booking exists for the details supplied. Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Please see ourTravel with Confidence page for full details. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. The advice can change so check regularly for updates. If I use the "Save to calendar" feature, what will appear on my calendar? If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. The Neapolitan Riviera is Italy's most spectacular stretch of coastline and an idyllic holiday spot that has remained popular over many centuries. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. I have changed my booking . If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Company Number: 446617. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. Heating: Where heating is available but not included it will be charged locally. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Client deposit details can be viewed on the passenger details page prior to booking. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Normal booking terms & conditions apply. Find out more. We may also share information with our advertising, analytics and social media partners for their own purposes. We cannot accept liability for information, however obtained, from outside sources such as independent third party websites. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. Charges are payable locally for any additional facilities including sunbeds. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please note however, that the provision of central heating is subject to compliance with the fuel saving requirements current in Italy which normally limits heating to Apr and Oct. Check-in times: Villas/apartments are not normally ready for guests until 4.00 pm and check-out must be by 10.00 am on the day of departure. Please try your search again. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. Holidays in North Sardinia take you to undiscovered natural landscapes and the heart of Italian culture. A problem has occurred whilst trying to put together your holiday. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Your confirmation / invoice will specify exactly what is included in your arrangements. Registered in England and Wales. Find a train booking; Change or cancel a rail booking; Seat Reservation Surcharges as mentioned in the Core Terms and Conditions "Prices", Accommodation for guests not named on your invoice, All items of personal expenditure and all items not specifically indicated as being included. We reserve the right to make changes to the particulars contained on this website and in our brochure before a contract is concluded. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Our ATOL number is 0285 and our ABTA number is V4068. Please note you cannot print off your boarding pass until you have paid in full. Everything you need for your flight / Manage your flight. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. Combine two of Italy's stunning lakes all in one trip. If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. Where sea views are described as front sea view this means the view from the bedroom window faces the sea. Booking overview; Accommodation changes & cancellation. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. Travel Agents, please note that no commission is payable for our booking service.