Weve been hung up on. They refuse to refund any of the stolen money. They say they will call me back and never do. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. This caused my account to be closed and the balance was frozen. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. I tried to do several website purchases just to see if it was one particular website malfunctioning. A caller "identifying. "I feel like our voice is being heard or being acknowledged," said Yick. Theres NO WAY! / CBS San Francisco. They said theyd issue me a new card. This is a big one folks which needs to be exposed. Shame on them their deception continues..please add me. I am really grateful to him because I know a lot of people here have been scammed and need help. Its silence speaks volumes, the lawsuit says. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. So much for protecting the bank consumer when the bank couldnt keep their customers money safe. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! Please tell me how I can join a lawsuit against the Bank to get my money back! Many defrauded EDD cardholders I dont know if the money is still in account because no one can see the account since it was closed. Either way I did not feel protected having BOA in charge of my card from day one. I am losing everythingthing I own so fast its terrifying. I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. BofA is stealing my money and will not give it back. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. Bank of America froze the account, leaving Mosson unable to access the remaining funds. What do I do? The EDD acknowledges issues through its online system. The still say its processing thats all they tell me at edd. Now, a class action lawsuit filed in the U.S. District Court in San Francisco on Friday claims Bank of America failed to stop scammers from stealing money off EDD debit cards of struggling workers. Shameful! My hold times are normally 2 hours or more. I just found out that EDD unfrozen my account on April 1, 2021. This is to follow up on my post on March 24, 2021. It says they will take no further action unless I contact them again..which I plan to do. They duplicated my card I was told and used at a atm ! Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. The lawsuit is against Bank of America, not Zelle. Now I just received a letter stating they closed my claim & was not crediting me back the money! A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. I used it at a couple places tried to get cash back from card it was declined. People are suffering, and no one cares. My card was froze after swiping. I know most of the ones leaving comments here are not even close to being done with what they have to said or what they had gone through. The Claims representative said I was liable for the stolen funds. They have a problem, look inside. They activated the new card but didnt reopen the claim. B of A has been giving me the run around since February. The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. It seemed to be a form denial generic to everyone and they dont even care that it doesnt apply to your specific claim. I was working in Pasadena that day and time of the withdrawal. To the tune of seven grand. com if you need help with any broker. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. Seems alot like an inside job on the banks end. Please if any of you have resolved this please let me know what to do. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. I have called her 5 times, she has not contacted me back. Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. I frozen out of my unemployment benefits. I was not in California on 7-19-2021. these people that are employed by Bank of America are made to pretend like they dont know whats going on when in fact theyre playing the game and making you feel stupid. Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy, California unemployment: EDD freezes pay for thousands of workers on New Year's Day, click here to view the full map in a new window, EDD shuts down 350,000 accounts for suspected fraud, but legitimate workers still left with no money, Unemployment claims paused for 2 weeks as report reveals 600K awaiting benefits in EDD backlog, Coronavirus employment recovery will not be equal across Bay Area, new report predicts, $2.5 million in EDD fraud leads to arrest of 44 suspects in Beverly Hills, police say, CA begins sending extra $300 per week in unemployment benefits, but many will not receive the supplemental aid, California lawmakers to conduct emergency audit of EDD, California woman's stolen information used to collect thousands in unemployment benefits, Proposed $300 unemployment benefit 'inadequate,' Newsom says CA working on solutions, California EDD: The most commonly asked questions we get about unemployment and PUA, California woman shares hack for getting through EDD's overloaded unemployment helpline, Florida man erroneously receives 12 letters from the California EDD, California state senators request Newsom create 24-hour helpline for EDD, Governor Gavin Newsom unveils new task force to tackle EDD backlog, Out-of-work Californians finally receive benefits, only to be mysteriously cut off, Unemployed workers share how they got through EDD system to finally receive benefits, FAQ with EDD: From getting through on the phone to $600 payments, 7 On Your Side gets your questions answered. Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. I called them back and they said that they need to reopen the investigation and could take up to 45 days to resolve. Iv had numerous problems with my account that goes back almost a year now of showing skimming. lowes metal fence posts A class action suit has been filed against Bank of America for its role in the widespread fraud involving California EDD debit cards provided by the bank to people receiving unemployment benefits.Michigan Uia Unemployment Debit Card Customer Service Phone Number. So, now Im questioning how BOA is handling our sensitivity information! I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. I don't get my money back?" The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. English. Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. SAN FRANCISCO (KPIX 5) -- A federal judge issued a preliminary injunction against Bank of America Tuesday in the wake of widespread fraudulent Employment Development Department (EDD) claims totaling billions of dollars and the suspension of unemployment benefits to the hundreds of thousands of Californians affected. I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. I had my entire 1500 deposit taken the day it went onto my BofA EDD card. I spent hours what turned into days on the phone trying to reach BOA. Ok. Wow.. Every time I hear that name Bank of America. I have called many many times after just to be put on hold to look up then they hang up. When I filed my claim 5 months ago California EDD froze my UI account down and made me verify my Id which took over a month due to their faulty system and they still owe me thousands in my unemployment payments frozen in pending status. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Never got anything. And when I asked about when was the call made about the fudge name reports or the name of person who called in you guys can give me no f****** answer you know why they couldnt give me no f****** answer because I am the f****** primary holder of my f****** account. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? The lawsuit is Cajas v.Bank of America, N.A, Case No. Then I told her that was wrong and she inactivated it, plus for some reason the other card was inactivated too. My other bank even told me they accepted the funds and BofA still wont give me back my money. I havent been paid in months. I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. I have now spent hours on hold and minutes with agents who were rude and had no idea what was happening. So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. Every time I asked, I did not receive an answer. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. David Koning says he was the victim of fraud and had $16,000 taken out of his EDD Bank of America accounts. _[swiftaccess37gmail com]_ I had always thought that the right answer was a good thing. I had to insist several times that it was not me, before I was finally transferred to the claims department. Now its right before Christmas and it seems as though I have to stay on the street until somehow Bank of America reopens my account which seemingly means they probably never will. TELL EVERYONE YOU KNOW DO NOT SLIDE CARDS WITHOUT INSPECTING ITS SURROUNDINGS a camera in a liquor store can pick up your pin entered and or a false front is inserted over reader copies your strip, #2 It has been frustrating because $500 is suddenly missing and all they do is give me the run around. As soon as my monies we be deposited they had it setup to automatically transfer. I had $4778.00 supposedly deposited by unemployment but I never received it. When I called b of a they said they they would file a fraud claim and then they froze my account . No sh*t!!! By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. The case alleges, however, that the bank has responded to systemic failures in its security measures by removing funds from recipients accounts, revoking credits or blocking recipients access to their accounts. smh.now fast forward to feb 12 where i receive a letter stating i have won my claim and the amount of $420 has been deposited to my account and the claim is now closed. It was also done at a Wells Fargo atm while i was at work. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. Attorneys representing the plaintiffs in this class action lawsuit are P. Terry Anderlini, Joseph M. Goethals, and Jackson D. Morgus of Anderlini & McSweeney LLP. They were so friendly and nice very apologetic and they told her to be expecting some new checks and they will overnight them so she will have them within 2 days. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of unemployed workers whose benefits were drained by scammers - and Bank of America rejected their claims to be reimbursed for the fraud. After I left the Bank of America Center I came home and was on the phone for an additional hour and a half with a lady who said that she could reset my card reset everything and it would all be okay an hour later she told me I should receive a new debit card in the mail so now Im without a debit card and I asked her about the zelle transfers I said thats not card related is account number related so it should work right? Decide which cookies you want to allow. Called the following day (Saturday) and was on hold for 1.5 hrs and was able to have the card activated. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. Nobody knew why my purchases were being denied. I think at least $600 of mine is missing. I had money stolen from my account too. Imagine that they only going to take deposits for me but want to keep my unemployment money. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. I have tried contacting bank of America and they say they have nothing to do with the account and payments. Even recorded the conversations I had with customer service. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. They made me fax information to them for which they never acknowledged recieving until I called to inquire and after jumping through hoops, doing everything they gave asked of me over and over again, logging over 60 hours for 5 months now, as of 4/30/21, they tell me that there is nothing that they can do except to keep calling back and being persistent, this is what a manager told me. I dont appreciate my life being played with. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. I would like to be part of this class action. A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. I hope we get contacted to join a class action. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! At 9am I tried to pay for something online and my card was declined. They locked my account because they dont partner with PayPal so I have $5000 floating in the air somewhere, Add me plz Bank of America I had froze my account back In sept and I still cant get into my account and I cant get from Bank of America or edd, Not to mention they locked my scout every other day.